Hello & Guten Tag

I’m a User Experience Designer with over 13 years of professional experience in designing human centred products and services.

Having worked on all phases of the UX Design Process - I describe myself as an all-rounder. My focus is on user research, creating concepts and prototypes and testing them with users. I prefer working in iterative, agile processes as it allows me to refine my designs gradually to get them just right. I haven’t encountered many situations were you get the design right in one go.

How did I get into UX?
I studied Digital Media at the University of Applied Science Kaiserslautern. The studies were very diverse and encompassed subjects like software engineering, database, IT, web and video design and my favourite subject Human Computer Interaction.

During my practical semester and my diploma thesis I looked further into the field of interaction design and usability and I was hooked since then...

In 2009 (while working for Australia & New Zealand Bank) I got the opportunity to become a Certified Usability Analyst through Human Factors International. In that time I also attended the course "How to Design for Persuasion, Emotion, and Trust (PET DesignTM)".

Since my project at the National Australia Bank (2012) to improve the Financial Planning Service I'm totally excited about Service Design. Especially the holistic aspect - to design an end-to-end experience and not just thinking about single screens that people at some stage encounter during their "journey" with a product or service.